In the WeeDeliver app...
Home
On the home page, customers can see a list of product categories to explore. Below that, shop listings are algorithmically featured based on trending status, popularity, new finds for you, & sponsored listings.
What's a delivery like?
Checkout
Delivery
Enjoy
Choose delivery or pickup, set the delivery location, add drop-off instructions, you can opt for "Priority" delivery, & see the cost breakdown of your order.
Once delivery is initiated, a WeeDeliverer will collect your item & head your way to deliver the order. You'll see live updates & will be able to chat with them en route.
When the WeeDeliverer arrives, they will verify you're the right person to pick up the order. Once verified, they'll hand it to you in a tamper-proof bag. Then, enjoy!
Frequently asked questions
How much is Green Pass? Green pass is free for 30 days, then $9.99 per month.
Is there a minimum order amount? Yes, the minimum order amount is $10.00 USD. This helps ensure efficient delivery operations for our dispensary partners. Special promotions may lower or void this minimum. If an order is below the minimum order amount, a small order fee may be applied.
How are delivery fees calculated? Delivery fees are dynamic & based on several factors such as distance from the selected dispensary, order size, order demand, & priority pickup fee (if applicable). Then any applied promotions will be deducted from your total cost.
Can I track my order? Yes! WeeDeliver provides real-time order tracking. You'll receive updates on your order's status, from preparation to pickup to its estimated arrival time. You'll also be able to chat with the WeeDeliverer en route.
What is the return/refund policy? While all sales are generally considered final, we understand that issues may occasionally arise. Please contact our customer support: support@weedeliver.co, to discuss your situation. We'll work with you and the dispensary partner to find a fair resolution in accordance with applicable regulations.
How does WeeDeliver protect my privacy? We take customer privacy seriously. Your personal information is securely stored and used only to process your order and provide updates. We adhere to strict data protection protocols and never share your information with unauthorized third parties without your permisson.